All orders are processed in 24-48 hours and then shipped out to you. Once your journal has been processed and shipped, you’ll be notified by email with a tracking number. We use regular USPS shipping which can take up to an estimated 6 business days to arrive at your destination. Please keep in mind that although our deliveries will be operating on schedule, there will be delays caused by local regulations and safety protocols implemented in the courier facilities due to COVID-19. Delivery times are expected to be delayed.
We take the health and safety of everyone involved seriously and we believe in doing our part to reduce the transmission of COVID-19. We’re taking extra precautions, and following the guidelines suggested by the Center for Disease Control and Prevention (CDC). These include frequent hand-washing, the use of sanitizer before and after the packing of your journals, and wiping down all equipment. Our deliveries are operating on schedule—but please expect delays caused by local regulations and extra-thoughtful handling.
At this point, we have limited quantities of The Wonder Journal and Daily Notepad, so we are currently unable to offer any refunds or returns. We also cannot be held responsible for damaged, lost, or stolen orders once they have been shipped. That said, we really want you to love your journal and notepad! So we will do our best to make things right. Please email my printing support team at email@example.com with any concerns.
You have 24 hours from when your order is placed to make any changes. Email my printing support team at firstname.lastname@example.org and we will be happy to help.
As long as the order has not been processed, you can cancel the order. Processing usually happens within 24 hours of ordering. Please email my printing support team at email@example.com.
As soon as you place an order, you will receive a confirmation email. You will receive a second email once your order has shipped. Can’t find it? Check your spam or promotions folder.
Yes. All orders are given a tracking number once they are processed. You’ll receive your tracking number in your email after your order has shipped. Due to the current climate and safety protocols, delays in tracking updates are expected.
In partnership with North+Third, the journals are made and bound by a select group of local printers and binderies in Toronto, Canada. We choose to print locally to reduce the carbon footprint and support local businesses in the US and Canada. We love North+Third because they are a 3rd generation women-led company that share our commitment to sustainability, wellness, quality and design.
Your journal is printed on eco-friendly, 100% recycled paper that’s Rainforest Alliance Certified™ and FSC-approved. They’re also manufactured in North America to minimize our carbon footprint. More feel-good vibes—without compromising on quality.
We accept all major credit cards and Apple Pay.
Yes! We ship worldwide. Shipping can take anywhere from 6 - 14 business days to arrive after processing. Due to the current climate, please expect delays.
Orders do not include import duties and other Country specific charges in the item price. Please check your Country's customs office to determine if there are any additional costs prior to purchasing. Shipping can take anywhere from 6 - 14 business days to arrive after processing. Due to the current climate, please expect delays.
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That’s okay! They are recorded and can be accessed any time. You will receive an email after each live event with a link to access it.
It starts on Monday, May 18, and completes the week of June 25, 2020.
Make Friends With Your Feelings is 100% Risk-free. It’s simple: Sign up for the journey and try it for yourself. If the playbooks, exercises and tools don’t make a difference in your life in 60 days, email me at firstname.lastname@example.org, show me that you’ve done the exercises, and I’ll refund you 100% of the purchase price. This guarantee lasts for the entire program, with extra space for you to integrate the practices into your life.
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